Privacy policy

C.Light.Wise, located at Europalaan 2C – A3.4 3526 KS Utrecht, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
https://www.clightwise.com/
Europalaan 2C – A3.4
3526 KS Utrecht
+31 610593045
Carlijn Timmermans is the Data Protection Officer of C.Light.Wise He/she can be reached via carlijn@clightwise.com

Personal data that we process

C.Light.Wise processes your personal data because you use our services and/or because you provide it to us yourself.

Below you will find an overview of the personal data we process:

  • First and last name
  • Address details
  • Telephone number
  • Email address

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at carlijn@clightwise.com and we will delete this information.

For what purpose and on what basis do we process personal data

C.Light.Wise processes your personal data for the following purposes:

  • Handling your payment
  • To be able to call or e-mail you if this is necessary to provide our services
  • To inform you about changes to our services and products
  • To deliver goods and services to you
  • C.Light.Wise also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision-making

C.Light.Wise does not make decisions based on automated processing.

How long we store personal data

C.Light.Wise does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties

C.Light.Wise does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. C.Light.Wise remains responsible for these processing operations.

Cookies, or similar techniques, that we use

C.Light.Wise uses cookies on the website, see our cookie policy.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by C.Light.Wise and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to carlijn@clightwise.com .

To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

C.Light.Wise would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/en

How we protect personal data

C.Light.Wise takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or if there are indications of abuse, please contact us at carlijn@clightwise.com